Help Center

You can sign in with an email verification code, with your email or username and a password, or with a Google account. Signing in with an email code for the first time creates your account automatically.

Codes usually arrive within a few minutes. Check your spam folder first. If it still has not arrived, click Resend on the sign-in page or email [email protected].

Click Forgot password? on the sign-in page, enter your email and the code you receive, then set a new password. Sessions on your other devices are signed out after the reset.

Click the globe icon on the right of the navigation bar and choose a language: Simplified Chinese, Traditional Chinese, English, Japanese or Korean. It follows your device language by default, and system emails use the language you choose.

Membership is $9.90 per month or $99 per year. Members get unlimited use of all public beta tools and the members' area, and 20% off Premium tools. New accounts receive a 24-hour membership trial.

WeChat Pay, Alipay, USDT (BEP20, including Binance QR and UID transfers) and account balance. USDT payments activate automatically once received. For WeChat Pay and Alipay, click I have paid after paying; access is activated once the payment is confirmed.

All prices are in US dollars. Amounts in other currencies are for reference only; the amount on the payment page applies.

Top up with USDT under My account → Wallet and billing. Balance can only be spent on the site and cannot be withdrawn. Top-ups via WeChat Pay or Alipay are not supported.

Membership takes effect as soon as it is activated and is non-refundable. For Starflow, premium tools and creator tools, you can request a refund if a defect or bug prevents normal use and it is not fixed within a reasonable time. We do not offer refunds without a valid reason. Try the free 24-hour membership and the Starflow trial before you pay.

Submit a ticket for the order under My account → My tickets, or contact us through the support chat in the bottom-right corner or at [email protected] with your order number.

Refunds go back to the original payment method; orders paid with balance are refunded to your balance. The related membership days are removed, software licenses are deactivated, and any referral commission from the order is cancelled.

Open an after-sales request under My account → After-sales. The creator must reply within 48 hours. If there is no reply or you cannot reach agreement, you can ask the platform to step in.

No. Speech recognition runs locally in your browser, so video and audio are never uploaded. The recognition model is downloaded on first use and cached afterwards. Signed-in users get 3 free uses per day; members have unlimited use.

Pick a format, add your notes and click Start. The tool writes a draft, checks it for AI writing tells, revises it automatically and suggests three closing lines. You can also paste an existing draft into the AI check tab. Chinese and English are supported; by default it writes in the language of your notes. Signed-in users get 10 drafts and 30 checks per day for free; members get 30 drafts and 100 checks.

No. A public username is enough to read public data. For complete reply data, install the free SANYUE X Receipt extension, which reads data in a browser already signed in to X and never reads your password.

Each account can claim one 24-hour trial activation code with all features. It stops automatically when it ends and nothing is charged. Starflow is $29.90 per month, with 20% off for members. Activate, try and download it from the Starflow tab in X Growth Assistant.

Download and unzip the extension, open chrome://extensions in Chrome, turn on Developer mode in the top-right corner, then click Load unpacked and select the unzipped folder.

Each license can be linked to 2 computers. When you switch computers, unlink the old one yourself under My account.

X Growth Assistant only reads data and writes drafts; it takes no action on X. Starflow writes drafts by default and sends them only after you confirm in the panel or on Telegram. Each feature can be turned off separately.

Friends who sign up with your link or code stay linked to you. Commission unlocks after 3 paying referrals: membership earns a fixed 10% of the net amount, and paid tools such as Starflow earn 20% up to 50% by tier. Eligibility is reviewed yearly; see the Referral Program page for details.

Referral commission becomes withdrawable after a 14-day confirmation period, and creator earnings 30 days after each sale. You can request a payout once your withdrawable balance reaches $50, via Alipay, WeChat, bank transfer, USDT or PayPal.

Apply on the Creator Partnership page and we will contact you within 3 business days. Once your product is listed, you receive 80% of the net amount (payment minus processing fees).

Yes. Describe what you need on the Custom Build page to get a reference estimate. We will contact you within 1 business day to confirm the details and send a formal quote.

Our tools never read your X password, and your own AI model keys and distribution platform keys are stored only in your local browser, not on our servers. See the Privacy Policy for how data is handled.

Use the support chat in the bottom-right corner of any page, My account → My tickets, email [email protected], or message @SANYUEAI on Telegram.